Privacy Policy

Last updated: June 2026

LinxHound is operated by Vidja.io ("we", "us", "our"). We are committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use the LinxHound platform at LinxHound.com.

LinxHound is a creator bio page and affiliate link management platform. We monitor affiliate links, serve public bio pages, and provide tools for creators to manage their online presence.

1. Data Controller

The data controller responsible for your personal data is:

• Company: Vidja.io
• Platform: LinxHound
• Email: privacy@vidja.io

If you are located in the European Economic Area (EEA) or United Kingdom and have concerns about our data practices, you may contact us at the address above.

2. Information We Collect

2.1 Information You Provide Directly

• Account Registration: Name, email address, and password when you create an account.
• Profile Content: Display name, role/title, short and long bio text, profile images, bio page images, and any content you publish to your bio pages.
• Social Media Handles: Platform usernames you choose to link (Instagram, TikTok, YouTube, X, etc.).
• Affiliate Links: URLs, merchant names, product keywords, and fallback destinations you configure.
• App Configurations: Settings for bio apps placed on your profile (headlines, descriptions, CTAs, icons).
• Uploaded Files: Profile images, bio images, and slide images you upload through the platform.
• Communications: Any messages or support requests you send to us.

2.2 Information Collected Automatically

• Affiliate Link Click Data: When a visitor clicks a redirect link on your bio page, we record the click event, timestamp, and the destination URL for analytics and rescue monitoring. We do not track the visitor's identity.
• Link Health Data: Our automated Guardian service checks your affiliate links hourly and records HTTP status codes, response times, and health history.
• Server Logs: IP address, browser user-agent, request URL, response status code, and timestamp for each request to our servers.
• Device Information: Browser type, operating system, device type, and screen resolution derived from HTTP headers.

2.3 Information We Do Not Collect

• We do not collect payment card details directly. If payment processing is introduced, it will be handled by a PCI-compliant third-party processor.
• We do not use third-party analytics cookies (e.g. Google Analytics) at this time.
• We do not track visitors across websites or build advertising profiles.

3. Lawful Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

4. How We Use Your Information

• Provide, operate, and maintain the LinxHound platform and your bio pages.
• Monitor the health of your affiliate links and automatically rescue dead links by swapping to backup destinations.
• Record click events on your redirect links to provide you with analytics (total clicks, rescue counts).
• Send service-related communications including security alerts, link health notifications, and webhook deliveries.
• Deliver webhook notifications to your configured endpoints when link events occur.
• Detect, investigate, and prevent security threats, abuse, and technical issues.
• Improve and develop new features for the platform.
• Comply with legal obligations and respond to lawful requests.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information in the following limited circumstances:

• Public Bio Pages: Information you include in your bio page (name, role, bio text, social links, images, app placements) is publicly accessible by design. This is the core purpose of the platform.
• Infrastructure Providers: We host the platform on LunaNode servers. Your data is stored on infrastructure operated by LunaNode (lunanode.com). Data is stored in Docker containers with persistent volumes.
• Webhook Recipients: If you configure webhook endpoints, link health events and rescue notifications are delivered to your specified URLs.
• Legal Requirements: We may disclose information if required by law, regulation, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of Vidja.io assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Storage and Security

6.1 Where We Store Your Data

Your data is stored on servers hosted by LunaNode. Uploaded images are stored on persistent Docker volumes on the same server infrastructure. Database records are stored in PostgreSQL.

6.2 Security Measures

• All data in transit is encrypted using TLS (HTTPS).
• Passwords are hashed using industry-standard algorithms (bcrypt) and are never stored in plain text.
• Authentication uses JSON Web Tokens (JWT) with configurable secrets and expiry.
• API access to management endpoints requires authenticated JWT tokens with appropriate scopes.
• File uploads are validated for type (JPEG, PNG, WebP, GIF only) and size (5 MB maximum).
• Database access is restricted to application services only.

While we implement reasonable security measures, no system is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention and Deletion

7.1 Active Accounts

We retain your personal data for as long as your account is active and you continue to use the platform.

7.2 Account Deletion

When your account (Hound profile) is deleted, the following data is permanently and immediately removed:

• Your profile information (name, bio, images, role, settings)
• All bio pages and slide content
• All affiliate links (Scents) and their destination URLs (Bones)
• All social media tags
• All app placements and configurations
• All uploaded images associated with your profile

This deletion is immediate and irreversible. We do not retain soft-deleted copies of your data.

7.3 Server Logs

Server access logs are retained for a reasonable period for security and debugging purposes, then automatically rotated and deleted.

7.4 Rescue Event History

Records of automated link rescue events (when a dead link was automatically swapped to a backup) are retained as part of the platform's audit trail. These records contain link IDs and timestamps but no visitor personal data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 For All Users

• Access: You can view all your profile data, links, and settings through the admin dashboard at any time.
• Correction: You can update your profile information, bio text, links, and settings through the admin dashboard.
• Deletion: You can request deletion of your account and all associated data. Deletion is immediate and complete.
• Data Export: You can view and copy your data through the admin dashboard. We are working on automated data export functionality.

8.2 Additional Rights for EEA/UK Residents (GDPR/UK GDPR)

• Right to Erasure: Request deletion of your personal data (see Section 7.2).
• Right to Restriction: Request that we limit how we process your data.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interest.
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority (e.g. the ICO in the United Kingdom).

To exercise any of these rights, contact us at privacy@vidja.io. We will respond within 30 days.

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.
• Notify affected users without undue delay if the breach is likely to result in a high risk to their rights and freedoms.
• Document the breach, its effects, and the remedial actions taken.

10. International Data Transfers

Your data may be processed in countries where our hosting infrastructure is located. If your data is transferred outside the EEA or UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

11. Children's Privacy

LinxHound is not directed to individuals under the age of 16 (or 13 in jurisdictions where COPPA applies). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at privacy@vidja.io and we will delete it.

12. Automated Decision-Making

Our Guardian service makes automated decisions about your affiliate links (detecting dead links and swapping to backup destinations). These automated decisions relate to link health management, not to you personally, and do not produce legal or similarly significant effects on you.

13. Third-Party Links

Your bio pages may contain links to third-party websites (affiliate links, social media profiles). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by:

• Posting the updated policy on this page with a revised "Last updated" date.
• Notifying you via email or through the platform dashboard for significant changes.

Your continued use of the platform after changes constitutes acceptance of the updated policy.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Vidja.io is registered. For users in the EEA or UK, nothing in this policy affects your rights under GDPR or UK GDPR.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

• Email: privacy@vidja.io
• Company: Vidja.io
• Platform: LinxHound — LinxHound.com